MDR | Douglas Data LLC
Douglas Data MANAGED IT · SECURITY · RECOVERY
MANAGED DETECTION & RESPONSE

Threat Detection, Handled

Enterprise-grade endpoint detection, managed by someone who has led incident response for compromised companies, not a dashboard you're left to watch alone.

01 · DETECT

Behavior-based detection across every endpoint

Modern attacks don't match a signature list. We deploy enterprise-grade endpoint detection that watches how processes actually behave, catching the activity that traditional antivirus reads as normal.

  • Behavioral analytics, not signature matching alone
  • Full process and network telemetry per endpoint
  • Coverage across workstations, servers, and cloud
02 · TRIAGE

Alerts reviewed by someone who knows your environment

An unfiltered alert feed is worse than none; teams learn to ignore it. Every detection gets reviewed against what's actually normal for your business, so what reaches you is real.

  • Human review of every meaningful detection
  • False positives tuned out, not forwarded on
  • Response windows defined in your service agreement
03 · CONTAIN

Stop the spread before it becomes an incident

The difference between an event and a breach is usually how fast the affected machine came off the network. Compromised endpoints can be isolated immediately while everything else keeps running.

  • Remote isolation of affected endpoints
  • Malicious process termination and quarantine
  • Rollback of malicious changes where supported
04 · RESPOND

Response led by someone who's done it before

Most businesses meet their first real incident with no plan and no experience in the room. You get both: 12 years in IT and hands-on incident response leadership for companies working through active compromise.

  • A clear account of what happened and what was affected
  • Remediation guidance through to full recovery
  • Written post-incident report you can hand to leadership

Detection is only half of it

MDR catches the attack. BCDR gets you back if one lands. Run together, detection buys you time and recovery gives you a floor, which is why most clients pair them.

See how BCDR fits in →

Know what's happening on your network.

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